Diploma of Community Services

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups and communities.

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Community services — case worker with client

Duration

58 weeks

Total course fee

[CONTENT REQUIRED]

Units

[CONTENT REQUIRED]

Mode & delivery

Full time, face to face

Course brief

About this course

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing, and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the assessment requirements of units of competency.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

Program content

[CONTENT REQUIRED] The current GITE site lists conflicting details for this course: the homepage lists CHC52025 (CRICOS 118793D, 58 weeks) while the course page still describes the superseded CHC52021 (12 core & 8 elective units over 104 weeks). Confirm the CHC52025 program structure with GITE before publishing.

Resources

Students are issued with learning materials and handouts relevant to each unit.

Reassessment

Students can have three reassessments of NYC (Not Yet Competent) free of charge, provided assessments are submitted on time. If a student is unsuccessful more than three times in a unit, the student will have to repeat that unit; the charge is AUD $350.00 per unit (GST not charged).

Recognition

This course holds national accreditation under the Australian Qualifications Framework (AQF).

Further study

Certificate IV qualifications in Ageing Support, Disability, or Mental Health

Employment pathway

Community services roles, including case management and program coordination

Course content

Units of competency

[CONTENT REQUIRED] This unit list is taken from the current GITE course page, which describes the superseded CHC52021 release. Confirm the updated CHC52025 unit list with GITE.

Unit code	Unit title	Type
CHCCCS004	Assess co-existing needs	Core
CHCCCS007	Develop and implement service programs	Core
CHCCCS019	Recognise and respond to crisis situations	Core
CHCCSM013	Facilitate and review case management (workplace)	Core
CHCDEV005	Analyse impacts of sociological factors on people in community work and services (workplace)	Core
CHCDFV001	Recognise and respond appropriately to domestic and family violence	Core
CHCDIV001	Work with diverse people	Core
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety	Core
CHCLEG003	Manage legal and ethical compliance	Core
CHCMGT005	Facilitate workplace debriefing and support processes	Core
CHCPRP003	Reflect on and improve own professional practice	Core
HLTWHS003	Maintain work health and safety	Core
CHCCSM009	Facilitate goal-directed planning	Elective
CHCCSM010	Implement case management practice	Elective
CHCCSM012	Coordinate complex case requirements	Elective
CHCCSM014	Provide case management supervision	Elective
CHCCSM015	Undertake case management in a child protection framework	Elective
CHCCSM016	Undertake advanced assessments	Elective
CHCPRT025	Identify and report children and young people at risk	Elective
CHCPRT027	Work collaboratively to maintain an environment safe for children and young people	Elective